Local GovernmentFuture
Insights/Skills

What a skills-based council actually looks like

From role descriptions to skills matrices, the practical shifts councils are making first.

DMDrew McGuireDirector, LG Future
28 July 20266 minute read
Two women, both with moko kauae, talking at a table, sticky notes on the wall behind
Skills-based councils know what skills they have, need and lack.

A skills-based council can answer three questions on demand: what skills do we have, what skills does the work need, and where is the gap widest. Buying a skills platform does not get you there on its own.

Most councils can answer none of the three. The information exists, but it is held in role descriptions written years apart, in the heads of long-serving managers, and in a performance system that describes behaviours rather than capability.

What actually changes

The shift is smaller than the language suggests. Job titles stay. Teams stay. What changes is the unit of information the organisation plans with.

01
Work is described in skills, not duties. A consenting officer role becomes a set of skills at defined levels: regulatory interpretation, technical assessment, community communication, and so on.
02
Recruitment asks for the skills, not the pedigree. It immediately widens the pool, and matters most in the small districts where the pool was never deep.
03
Learning is targeted at gaps. Instead of a training calendar everyone attends, spend follows the two or three gaps that carry actual service risk.
04
Internal movement becomes visible. When two roles share seventy percent of their skills, a sideways move stops being a leap of faith for both parties.

The councils that get value out of this are not the ones with the best framework. They are the ones who used it to answer three key questions: what skills does our work need, what skills do we have and where is the gap the widest.

Drew McGuire, Director

The order that works

Councils that try to map every role at once stall. Start small: pick two or three role families that carry the most risk, describe them properly, use the result to make a live decision, then widen. Regulatory, asset management and customer-facing roles are the usual starting three, because that is where vacancies hurt fastest.

A shared sector framework does the heavy lifting here. Councils do broadly the same work, and there is no reason for 78 organisations to each invent a skills architecture from scratch. Adopt the common one, then vary only where your district genuinely differs. Reach out if you want to find out more about the LG Skills Framework we are developing with the sector.

Where to start

Take one role family and one question your executive already argues about, usually recruitment difficulty or succession risk, and describe that family in skills. It takes a couple of weeks. If the description does not change the conversation, stop, and you have lost very little. In practice it changes the conversation almost every time.

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